Help
Hopefully, you are only mistakenly on this page. But, we here at ESPERANZA are very serious about making sure your experience on our site is a pleasant one. Listed below is our Return and Privacy policies. If you have any further questions or concerns, please email us at info@esperanza-atl.com.
RETURNS POLICY
Purchased items are determined Unreturnable if worn, tags have been
removed, or
have sustained damage by the customer. If you need to
return or exchange a part or all of your purchase from the ESPERANZA
Online Store, you may return or exchange the item(s) within 30
days of the purchase. Be sure to return the item(s) you wish
to return or exchange to the return ESPERANZA
address. Include your receipt,
a note describing the problem, your contact info, and
the method of exchange. For
your contact info, include your name, address, phone #
and e-mail. This information
will allow us to contact you, if necessary regarding the
return. Your returned item(s)
may be exchanged for credit towards another ESPERANZA
purchase.
If you are not happy with your shirt or size and opt to get another one in exchange,
grab our Return Form. Please include $5.00 for the return shipping cost.
PRIVACY POLICY
We here at ESPERANZA like you and want to keep you all to ourselves. We
assure the security of your personal information given for any purchases
or other
circumstances where private information is required.
The private information that
you provide is for use to better serve you so that
your business with ESPERANZA is safe and satisfactory.
For any questions regarding the Privacy Policy, Return Policy and/or ordering info,
please contact us.
